QezoraCrm · Lead management

Lead management for IndiaMART and Facebook Lead Ads enquiries in one CRM pipeline

Lead management means capturing every enquiry and following it up until it becomes a customer. QezoraCrm syncs IndiaMART enquiries and Meta Lead Ads (Facebook and Instagram lead forms) into one pipeline, beside website requests and, with QezoraChat, chat leads. Every lead moves from Enquiry to Follow-up, Hot and Customer, with tasks and reminders. It's part of QezoraCrm, at ₹1,299 per user per month, excl. 18% GST.

4

lead stages, from Enquiry to Customer

2

lead sources synced in: IndiaMART and Meta Lead Ads

1

pipeline for every lead

Why do IndiaMART and ad leads slip through the cracks?

Because they arrive in different places. IndiaMART enquiries sit in your IndiaMART account, ad leads sit in Meta, and chats sit on someone's phone, so follow-ups depend on someone remembering to check each one.

How does QezoraCrm bring every lead source into one pipeline?

Through its Leads & Pipeline module. IndiaMART enquiries and Meta Lead Ads leads sync in on their own and land as enquiries on the same board as every other lead.

Other sources join the same pipeline: estimate requests from your website, imports from Excel or CSV and, if you use QezoraChat, every WhatsApp, Instagram, Messenger or Telegram conversation, which becomes a lead with its source.

From there, tasks and reminders on every lead keep follow-ups on time, and lead reports and goals tracking sit in the same CRM.

What is lead management, and how is it different from a CRM?

Lead management is the part of sales that runs from first enquiry to a won customer. In Qezora it's the Leads & Pipeline module inside a full CRM, so a lead can go on to a proposal or estimate, a GST invoice and a customer profile without leaving the system.

How do IndiaMART enquiries get into QezoraCrm?

They sync in on their own. Field mapping puts each enquiry's details into your own lead fields, and the lead lands in the Enquiry stage with its source.

Do Facebook and Instagram lead forms sync automatically, or do I download CSVs?

They sync automatically. Leads from your Facebook and Instagram lead forms (Meta Lead Ads) land in the Enquiry stage with their source and mapped fields, so there's no CSV to download and re-upload.

Leads you've already downloaded can still come in: import them from Excel or CSV, and Qezora helps with the import during onboarding.

A real estate business, for example, can run a site-visit lead form: each request arrives in Enquiry, ready for a call-back reminder.

How do follow-up reminders work?

Every lead carries its own tasks and reminders, from Enquiry through to Customer, so call-backs and next steps don't depend on someone remembering.

What lead stages does QezoraCrm use?

The pipeline runs Enquiry → Follow-up → Hot → Customer. Every lead starts as an enquiry and moves along the board until it becomes a customer.

You set up your lead stages, staff roles and permissions when you set up the CRM.

How do you bring all your lead sources into QezoraCrm?

Start with the leads you already have, then connect the sources that keep sending new ones.

  1. Import what you have

    Bring leads in from Excel or CSV, or from your old CRM. Qezora helps during onboarding.

  2. Connect IndiaMART and Meta Lead Ads

    New leads from both sync in, with field mapping for their details.

  3. Add chats and your website

    With QezoraChat, every conversation becomes a lead. Estimate requests from your website arrive too.

  4. Set stages and roles

    Your lead stages, plus staff roles and permissions.

  5. Follow up

    Tasks and reminders on every lead, from Enquiry to Customer.

What's in the Leads & Pipeline module?

IndiaMART leads

IndiaMART enquiries sync into the CRM.

Meta Lead Ads

Leads from Facebook and Instagram lead forms, synced in.

Chat leads from QezoraChat

Every conversation becomes a lead with its source.

Website estimate requests

Requests from your website land in the CRM.

Field mapping

Map incoming details to your lead fields.

Tasks & reminders

On every lead, so no follow-up is missed.

Four-stage pipeline

Enquiry, Follow-up, Hot and Customer.

Lead reports & goals

Reports on leads, plus company goals.

How much does IndiaMART and Meta Lead Ads integration cost?

Meta Lead Ads and IndiaMART leads are part of QezoraCrm, priced per user: one CRM license is one user. QezoraCrm costs ₹1,299 per user per month, ₹1,199 per user with 3 users and ₹999 per user with 5 or more users; billed yearly it's 20% less (₹1,039, ₹959 and ₹799 per user per month), excl. 18% GST. Leads from chats need QezoraChat, from ₹2,000/month.

QezoraCrm, 1 user

For one user, with every QezoraCrm module.

₹1,299/user/month

Per user, billed monthly, or ₹12,468 per user/year billed yearly (₹1,039 per user/month, 20% off). Excl. 18% GST.

QezoraCrm, 3 users

Per user, for 3 users, with every QezoraCrm module.

₹1,199/user/month

Per user, billed monthly, or ₹11,508 per user/year billed yearly (₹959 per user/month, 20% off). Excl. 18% GST.

QezoraCrm, 5 or more users

Per user, for 5 or more users, with every QezoraCrm module.

₹999/user/month

Per user, billed monthly, or ₹9,588 per user/year billed yearly (₹799 per user/month, 20% off). Excl. 18% GST.

Part of QezoraCrm, priced per user

No module depends on the number of users.

  • Leads, pipeline, Meta Lead Ads & IndiaMART
  • Proposals, estimates & GST invoices
  • Projects, tasks & timesheets
  • HRM, attendance & leave
  • Inventory & warehouse
  • Real Estate suite
  • Subscriptions, expenses & support tickets
  • Automation, reports & custom fields

QezoraCrm is priced per user: one CRM license is one user. Billed yearly, it costs 20% less.

All prices are in Indian Rupees and exclude 18% GST. Yearly per-user prices are shown on each card. Compare every Qezora price.

Lead management: IndiaMART & Meta Lead AdsQuestions,
answered

If your question isn't answered here, ask us during a free demo.

Yes. Meta Lead Ads covers both Facebook and Instagram lead forms, and leads from both sync into the same pipeline.

Enquiry, with its source and mapped fields, on the same board as your IndiaMART, chat and website leads.

Lead management is part of QezoraCrm, priced per user: one CRM license is one user. QezoraCrm costs ₹1,299 per user per month, ₹1,199 per user with 3 users and ₹999 per user with 5 or more users; billed yearly it's 20% less (₹1,039, ₹959 and ₹799 per user per month), excl. 18% GST. Lead reports and goals tracking are included.

Yes. IndiaMART and Meta Lead Ads leads are part of QezoraCrm, whatever the number of users.

Yes. Import customers, leads and items from Excel or CSV, or from your old CRM. Qezora helps with the import during onboarding.

Yes, with QezoraChat: every new conversation creates a lead in QezoraCrm with its source. The WhatsApp CRM page covers how chat leads work.

Yes. Each staff member gets a role with its own permissions, so everyone sees only what they need.

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