QezoraShop · Shopify & WooCommerce WhatsApp integration Orders in. Updates out. Revenue back.
Connect Shopify, WooCommerce or your in-house counter. QezoraShop brings every order into the CRM, confirms cash-on-delivery on WhatsApp, recovers abandoned carts and keeps buyers updated until the parcel arrives.
Shopify webhook topics synced
abandoned-cart reminders
store types: Shopify, API, in-house
Everything in QezoraShop.
Connect any store
Shopify through a custom app, WooCommerce or any platform with an API, or an in-house shop whose items live in the CRM. Every feature works the same on all three.
WhatsApp order updates
Order placed, packed, shipped and delivered, sent from your QezoraChat number. When a buyer replies, it lands in the same inbox.
COD confirmation
Ask cash-on-delivery buyers to confirm on WhatsApp, remind them automatically and tag confirmed orders. Nothing is cancelled unless you choose to.
Abandoned-cart recovery
Three reminders, after one hour, one day and three days, with a discount you set at each step. The first reminder carries none.
Courier tracking
Checks courier status for out-for-delivery, delivered and failed attempts, and learns your real delivery times, like “usually 3–5 days”.
Quiet hours & limits
Promotional messages respect quiet hours and a daily limit. Order updates always go out when they happen.
Buyers → CRM
Every customer becomes a CRM lead, matched on phone number only, so two people with the same name are never mixed up.
One do-not-contact list
When someone says “stop contacting me”, it applies on every channel, shared with QezoraChat and ZCall.
Automations & templates
Discounts, carts, messages and automations in one place, with Meta template mapping for every numbered blank.
Cart to doorstep.
On WhatsApp.
Connect Shopify, WooCommerce or your own counter. QezoraShop confirms COD, chases carts and keeps buyers updated until the parcel arrives.
Cart left behind
Order placed
COD confirmed
Packed
Shipped
Out for delivery
Delivered
Runs itself.
Built by people who have run shops.
There's no discount on the first cart reminder, since most buyers come back anyway. Order updates go out even at 11 pm, but promotions wait for morning. COD orders are never cancelled unless you choose to.
- Delivery estimates come from your own real deliveries
- Tracking links are set by you, never guessed
- Test messages only go to your own test number
We handle WhatsApp's rules for you.
WhatsApp only allows free-form messages within 24 hours of a customer's last message. Most order updates come later than that, so QezoraShop maps each one to an approved template and fills in the details.
Up and running in 3 steps
Connect your store
Shopify, WooCommerce, a custom site, or an in-house counter. Webhooks register themselves.
Approve your templates
Map your Meta templates once. We show you which fields fill each blank.
Let orders run themselves
COD confirmations, cart reminders and delivery updates go out automatically.
How to get QezoraShop
QezoraShop isn't sold separately: it's included free with QezoraChat Growth (₹5,000/month, or ₹3,999/month billed yearly) and Scale (₹10,000/month, or ₹7,499/month billed yearly), excluding 18% GST. Compare every plan
QezoraShop and QezoraLoya are included free with QezoraChat Growth and Scale. Meta's per-message charges for WhatsApp template messages are billed separately at Meta's published rates.
Growth
Recommended- 1,500 contacts
- 2 channels
- 2 CRM licenses
- QezoraShop + QezoraLoya included free
Scale
- Unlimited contacts
- 4 channels
- 4 CRM licenses
- QezoraShop + QezoraLoya included free
All prices in Indian Rupees, exclusive of 18% GST.
QezoraShop
FAQ
Not by default. Buyers who don't confirm are tagged, and your team decides. You can switch on auto-cancel if you want it.
WhatsApp only allows free-form messages within 24 hours of the customer's last message. Most order updates fall outside that window, so they are sent as approved templates.
Yes. Choose an in-house shop, keep your items in the CRM and take orders at the counter. Every automation still works.
Shopify connects through a custom app whose webhooks register themselves, and WooCommerce or any platform with an API connects too. You map your Meta templates once, and Qezora sets the store up with you on the onboarding call.
Your QezoraChat number, on the official WhatsApp Business Platform. Buyer replies land in the same QezoraChat inbox. That's why QezoraShop comes with QezoraChat: it's included free with QezoraChat Growth and Scale.
Qezora QezoraShop isn't sold on its own: it's included free with QezoraChat Growth (₹5,000/month, or ₹3,999/month billed yearly) and Scale (₹10,000/month, or ₹7,499/month billed yearly), excluding 18% GST. Meta's charges are billed separately, and there is no setup fee.
No. A chat button only opens a chat. QezoraShop sends messages triggered by your store's own events, such as new orders, COD orders, abandoned carts and courier status, from your QezoraChat number.
Book a free 30-minute demo.
We'll show you Qezora using your own products, channels and outlets, then help you choose the right plan.