QezoraLoya · Loyalty program software First visit. Second visit. Regular for life.
Loyalty program software for restaurants, cafés, salons and stores. Award points at the counter, sell memberships, run automated win-back journeys and collect guest feedback and Google reviews.
VIP tiers, 1× to 2× points
ready-made retention journeys
feedback dimensions per visit
Everything in QezoraLoya.
POS quick counter
Cashiers look up a guest by mobile number, enter the bill and award points in seconds. Redemptions are protected by OTP.
VIP tiers
Bronze, Silver, Gold and Platinum, with point multipliers from 1× to 2× and perks unlocked by spend and visits.
Memberships & wallets
Sell yearly perk bundles or prepaid wallets, like pay ₹5,000 and get ₹6,000 in credit, with a staff sales leaderboard.
Automated journeys
Welcome, birthday, 30-day win-back, points-expiry and feedback messages go out on their own, each with a coupon locked to the guest's phone number.
Smart QR codes
QR codes on table standees, Swiggy and Zomato delivery boxes and partner stores collect guests' phone numbers. Track scans, sign-ups and opt-in rate for each code.
Reputation booster
Guests rate food, service, ambience and cleanliness, and low ratings alert a manager, who can follow up with that guest. Separately, the booster points guests to your Google review page.
Smart segments
New, Regulars, Potential VIPs, Slipping (30 days), Lost (60+ days) and upcoming birthdays, updated automatically.
Retention analytics
Repeat guest rate, loyalty-tracked sales and prepaid membership revenue on one dashboard.
QezoraLoya Pass
A digital loyalty pass on the guest's phone: their VIP tier, points balance, progress to the next tier, unlocked perks and coupons to show at the counter.
Birthdays & anniversaries
Send a personal greeting with a gift and double points that make guests want to come back.
First visit. Second visit. Regular for life.
Loyalty and retention for restaurants, cafés, salons and stores. Guests earn points at the counter, climb four VIP tiers and get personal messages that bring them back.
The four tiers run Bronze, Silver, Gold and Platinum at 1× to 2× points. The spend and visit thresholds, perks and in-between multipliers on the cards are example values.
At the counter. On the table. On Google.
POS counter: bill in, points out, OTP to redeem
Smart QR on tables and Swiggy / Zomato packs
Every guest rates the visit; low ratings alert you
Get paid before they visit.
Sell yearly perk bundles and prepaid wallets at the counter. Guests commit to coming back, you get cash up front, and staff compete on a live leaderboard.
- ₹500 wallet credit
- 15% off every order
- Free appetiser every month
- Birthday cake on us
- ₹6,000 in dining credit
- 5% off every order
- ₹1,000 bonus credit
- Sold at the counter
Turn delivery orders into walk-ins.
Stick a QR code on every Swiggy or Zomato box and every table. Guests scan, share their number and get a perk, and each code shows you scans, sign-ups and opt-in rate.
Up and running in 3 steps
Place QR & open the counter
Print standees, stick QR on delivery packs and log in at the POS counter.
Guests earn and join
Every bill earns points, tiers unlock perks, memberships lock in future visits.
Journeys bring them back
Birthday gifts, win-back vouchers and expiry nudges run on autopilot.
How to get QezoraLoya
QezoraLoya isn't sold separately: it's included free with QezoraChat Growth (₹5,000/month, or ₹3,999/month billed yearly) and Scale (₹10,000/month, or ₹7,499/month billed yearly), excluding 18% GST. Compare every plan
QezoraShop and QezoraLoya are included free with QezoraChat Growth and Scale. Meta's per-message charges for WhatsApp template messages are billed separately at Meta's published rates.
Growth
Recommended- 1,500 contacts
- 2 channels
- 2 CRM licenses
- QezoraShop + QezoraLoya included free
Scale
- Unlimited contacts
- 4 channels
- 4 CRM licenses
- QezoraShop + QezoraLoya included free
All prices in Indian Rupees, exclusive of 18% GST.
QezoraLoya
FAQ
Yes. The POS quick counter runs in any browser next to your current billing, so the cashier enters the bill amount and QezoraLoya handles the rest. If you want your POS connected, ask about API / POS integration during your demo.
The cashier enters the bill amount at the POS quick counter, and points are added at the guest's tier multiplier, from 1× on Bronze to 2× on Platinum. The balance sits on the guest's record. Points can expire, and the points-expiry journey reminds guests to use them first.
No. QezoraLoya's POS quick counter runs in any browser next to the billing you already use.
Yes. Guests get a QezoraLoya Pass, a digital loyalty pass on their phone that shows your business name, their VIP tier and points balance, how far they are from the next tier, the perks they've unlocked and coupons to show at the counter.
Four: Bronze, Silver, Gold and Platinum, with point multipliers from 1× to 2× and perks unlocked by spend and visits.
Every redemption needs a one-time password sent to the guest's phone, and every coupon is locked to one phone number.
Yes. QezoraLoya shares the same guest profile across every outlet, so a regular is recognised at each branch.
Qezora QezoraLoya isn't sold on its own: it's included free with QezoraChat Growth (₹5,000/month, or ₹3,999/month billed yearly) and Scale (₹10,000/month, or ₹7,499/month billed yearly), excluding 18% GST. There is no setup fee.
Book a free 30-minute demo.
We'll show you Qezora using your own products, channels and outlets, then help you choose the right plan.